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photo girl pouring sand square.jpg

Image by Mi Pham,

I have a simple philosophy.  Fill what’s empty.  Empty what’s full.  

Scratch where it itches.   Alice Roosevelt Longworth


Highly effective practitioners take careful notice of details, without persistently digging for more and more information.  They search for an elegant explanation without becoming lost in competing details. 


To explore the unfamiliar world of the participants’ experiences, practitioners probe for information that will provide clues to help them assist the participants.  However, in following each hint and clue, there is a risk that the inquiry becomes an unrestrained investigation of details that, while fascinating and possibly illuminating, may not lead them to the heart of the problem.


The challenge is to nurture simplicity by seeking the core while avoiding unhelpful and potentially distracting complexity.


Making things complicated is commonplace; making the complicated simple, awesomely simple

that’s creativity.  Charles Mingus

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