Sponsored by The Reflective Practice Institute International

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We take a nontraditional approach to reaching our highest performance as 3rd-party interveners. The virtual and interactive program is designed to support third-party interveners in continuously forging their craft in pursuit of the highest levels of professional mastery. By learning jointly and systematically from each other’s experiences, participants develop new understandings of their role in mediation and the invisible issues driving conflict. Together, participants acquire innovative life-long tools to effectively assist parties in their struggle to navigate complex conflictual situations.

Our approach to learning is founded on the premise that we are never “done.”
We go beyond formal education by continually and intentionally learn and work toward improvement. Our Reflective approach is fueled by our unwavering passion for continual improvement in navigating complex, emotionally charged conflict circumstances.

By fostering self-awareness and encouraging critical reflection on challenging experiences, we improve our ability to assist parties in considering diverse explicit and implicit goals, ultimately helping them make well-informed decisions. The Certificate program offers a unique opportunity to apply the pragmatic SRI framework in practice. Through self-examination and reevaluation of practices, practitioners engage in a transformative process where they gain fresh insights into themselves and their professional approaches. Encouraging individuals to pause and reflect on implicit issues is crucial in transitioning from habitual transactive tendencies to meaningful engagement and more informed decision-making.

The SRI is a reflective framework informed by multidisciplinary behavioral science research developed by Tzofnat Peleg-Baker as a pragmatic tool to improve third-party practice. Studies on the use of reflective processes in expertise, skill acquisition, decision-making, education, and medicine inspired the development of the instrument for conflict resolution practitioners. The multidimensional and goal-oriented framework aims to enhance decision-making and intervention outcomes.

Invite Your Colleagues. We seek reflective third-party professionals driven by curiosity, humility, and an appreciation for the unknown. The transformative learning experience is stimulated through peer-shared reflection on practice cases participants bring.  We ask participants to bring these experiences and dilemmas to the class.  We encourage questioning and exploring diverse perspectives and new possibilities to support their continuous development of professional mastery.

 

We believe that examining how good we are now is insufficient.

We must aim at how good we can be.

The program is limited to 15 participants.

The program comprises seven-monthly sessions of two hours, including presentations, dialogues, selected readings, and hands-on case-based practice.  

Participants will earn an SRI ® Certificate upon completion.

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Tuition:   $1060

(see cancellation policy below)

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Additional discounts for students and for bringing colleagues.

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To register and for more information:  inclusiveconflictintl@gmail.com

 

Registration and Payment:

US Participants:

Via Zelle inclusiveconflictintl@gmail.com or Venmo: @Tzofnat Peleg-Baker. 

International Participants:

Contact us if the above methods are not applicable. WISE transfer can be used.

 

Program schedule. We will meet once a month, every third Monday, 8:30-10:30 am PT | 11:30 am-1:30 pm ET | 4:30-6:30 pm London, from February 17 to August 18, 2025

Who can benefit from the program?
3rd party interveners practicing in any global location, including mediators, Ombuds, and peace and conflict professionals interested in continuous professional development and performance improvement through shared reflective learning.

 

Comments from Practitioners.  The SRI helped:

• Making the implicit explicit.

• Making the implicit explicit.  Attending to implicit needs does not mean becoming psychotherapists.

• Developing a deeper understanding of how invisible emotional aspects play out and what is my role as a mediator in addressing them.

• Addressing grappling Qs—What we must attend and when?

• Surfacing underlying dynamics fueling tensions and conflicts.

• Considering what I did not consider before. 

• Improving the quality of my and participants’ automatic reactions.

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Michael Lang and Dr. Tzofnat Peleg-Baker have been conflict and mediation professionals

for several decades, leading reflective peer learning groups with peacebuilders, dialogue,

and conflict professionals, practicing globally. In their recent article, Michael and Tzofnat

analyze the foundational basis for the role of RP and the SRI for attaining the highest

levels of professional mastery in 3rd-party interventions.
 

Michael Lang & Tzofnat Peleg-Baker, Ph.D.

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For over 40 years Michael Lang has mediated family, workplace, and organizational disputes.

He has designed and presented introductory and advanced mediation and conflict management courses, workshops, and webinars in the US and internationally.

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Michael created one of the first graduate programs in conflict resolution in the US at Antioch University in 1992 and served in a similar role at Royal Roads University in Victoria, BC.

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In addition to numerous published articles, Michael authored The Practitioners Guide to Reflective Practice in Conflict Resolution (2019), the second edition of which will be published October, 2024, and co-authored The Making of a Mediator: Developing Artistry in Practice, (2000). As part of his long-time commitment to mediator excellence, Michael currently facilitates 7 monthly online reflective practice groups for mediators, with participants from around the world. With Susanne Terry, he founded and is co-director of The Reflective Practice Institute International.

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Michael received the John Haynes Distinguished Mediator Award from ACR and was named Outstanding Professional Family Mediator by the Academy of Professional Family Mediators.

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Tzofnat Peleg-Baker, Ph.D. is an applied social psychologist who fosters inclusivity and a shift in destructive conflict tendencies. Her work centers on de-escalating conflict and capturing the learning opportunity in conflict by identifying and navigating implicit social-psychological conditions and barriers to sustainable dialogic forms of relating. Tzofnat's systemic-relational work integrates practical reflective tools and participative practices rooted in multidisciplinary behavioral science research and global practice working with various professionals across cultures. Dr. Peleg-Baker has taught courses in academia and outside on dialogue, dignity-based respect relationships, constructive conflict engagement, reflective mediation, and operationalizing inclusive leadership and in recent years in the School of Business at Rutgers University and Portland Community College.

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Tzofnat served as a Board Member in peace organizations, conceptualized and worked as a senior consultant for pioneering democratic schools and dialogic school processes in Israel, led intergroup dialogues in the Middle East between religious and secular groups, Jews and Arabs, and Israelis and Palestinians, and trained and coached government officials in Africa. As the Head of Strategy in the Israeli Ministry of Justice, she introduced Alternative Dispute Resolution (ADR) and Restorative Justice in the country. Tzofnat has served as a community and organizational mediator and developed certificate mediation and apprenticeship programs. Presently, Tzofnat leads transformative processes and facilitates monthly reflective peer learning groups composed of third-party interveners and dialogue professionals practicing globally in collaboration with international nonprofit organizations. She also provides community housing mediation services to marginalized populations in Oregon.

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Tzofnat holds a Ph.D. and M.A. in social psychology and education and an M.A. in communication and learning. She authored professional and academic articles and book chapters covering dialogue, relational and conflict transformation, and decision-making in third-party interventions.

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*  CANCELLATION POLICIES:

·         If participation is canceled a month or more before the start, an administrative fee of $150.00 will be charged. 

·         If participation is canceled three weeks before the start, 50% of the full program cost will be charged unless the participant finds a replacement. 

·         If participation is canceled two weeks before the start, 65% of the full program cost will be charged unless the participant finds a replacement. 

·        Requests for cancellation received less than two weeks before the start will only be refunded if the participant finds a replacement. 

·         There are no refunds/partial refunds for missed sessions.