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Improving 3rd-Party Interventions with Michael Lang & Tzofnat Peleg-Baker, Ph.D.
Reflective Practice & SRI ® International Certificate Program for 3rd-Party Professionals


Only Three Places Remain
APFM member special offer until February 4th-see below

image by david tappin,


Michael Lang and Tzofnat Peleg-Baker have dedicated themselves to developing and implementing Reflective Practice (RP) to improve the effectiveness of decision-making in third-party interventions. In a recent article, they advocate for the vital role of consistent structured reflection in building excellence through exploring both implicit and explicit goals and issues. 


The program
This virtual (via Zoom) interactiv
e program, co-sponsored by The Reflective Practice Institute, offers practical and transformative learning through peer shared reflection. Our objective is to enhance 3rd-party professional capabilities to improve their decisions and support parties in effectively addressing their concerns. We will apply Reflective Practice (RP) and the Structured Reflective Instrument (SRI ®) to increase awareness of and transform habitual patterns driving our work.
This is an interactive program, composed of seven monthly sessions of two hours (conducted via Zoom) with presentations, conversations, selected readings, and extensive hands-on case-based practice. Participants will share surprising and puzzling practice dilemmas for shared reflection.

                                 An SRI ® Certificate will be earned upon completion.


Continuing education credits are also available.

Who can benefit from the program?
3rd party interveners practicing in any global location, including mediators, Ombuds, and peace and conflict professionals interested in continuous professional development and performance improvement through shared reflective learning.


       Comments from practitioners who have learned reflective practice and

       the application of the SRI:


                 Making the implicit explicit.  Attending to implicit needs does not mean becoming


        Developing a deeper understanding of how invisible emotional aspects play out                               and what is my role as a mediator in attending to them.

        Addressing grappling Qs—What we must attend and when?

        Surfacing underlying dynamics fueling the tension.

        Consider what one did not consider before. 

        Improves the quality of automatic reactions.

We seek professionals led by curiosity, humility, appreciation for the unknown and uncertain, and desire to question and explore different perspectives and new possibilities for becoming better professionals.
                                   The program will be limited to 15 participants.

What is the SRI?

The SRI is a goal-oriented, multidimensional reflective framework developed by Tzofnat to improve interventions’ decision-making and outcomes. It is based on behavioral science research like improving expertise, skills acquisition, decision-making, conflict, and mediation translated into evidence-based practices.  The SRI can be valuable for preparing for and reflecting on interventions. When used systematically and collaboratively with colleagues, the instrument can most benefit learning and skill improvement.


What is Reflective Practice?

Reflective Practice is a process of learning through and from experience to gain new insights of self and practice.  It involves self-examination—becoming self-aware and critically evaluating our reactions to puzzling experiences in practice to improve the quality of our services.


What is the Program Schedule

We will meet on the first Wednesday of each month, March 6 - September 4, 2024 

8:30-10:30 am PT   • 11:30 am-1:30 pm ET   • 4:30-6:30 pm London. 

Time zone converter here.

Who are the instructors?

Michael Lang

Michael has authored The Practitioner's Guide to Reflective Practice in Conflict Resolution (2019) and co-authored The Making of a Mediator: Developing Artistry in Practice (2000). Michael currently facilitates several monthly reflective practice groups for dozens of conflict professionals from 8 countries.

Tzofnat Peleg-Baker, Ph.D.

Dr. Tzofnat Peleg-Baker is an applied social psychologist specializing in implicit social-psychological drivers of conflict. Her multidisciplinary work draws from diverse fields, such as psychology, communication, sociology, transformative learning, human development, conflict, and philosophy. She translates behavioral science research into evidence-based, practical tools to transform divisive habits into sustainable, dignified connections and improve 3rd party interventions.

Tzofnat holds a Ph.D. and M.A. in social psychology and an M.A. in communication and learning. She has authorized professional and academic articles and book chapters covering dialogue, relational and conflict transformation, and decision-making in third-party interventions. Tzofnat has taught undergraduate, graduate, and MBA students and led transformative organizational processes. Currently, she facilitates monthly peer learning and reflective groups, engaging third-party interveners, Ombuds, consultants, mediators, and dialogue professionals globally. She is a community and organizational mediator who has created and delivered certificate mediation training and various peace, conflict, negotiation, and mediation programs.

In their recent article, Michael and Tzofnat propose the foundational basis for the role of RP and the SRI in improving 3rd-party interventions. 


Price:   Regular -$1060        Early bird (until January 28, 2024) -$954

APFM member special offer until February 4th, 2024: $858.

We have additional offers for students and bringing a colleague.

For more Information:


US:    Zelle:  or  Venmo:  @Tzofnat Peleg-Baker. 

International:  Please contact us.

Once we receive your application and payment, you will receive confirmation of your place in the class.

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